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Transcript

“English”

“Customer Retention”

“I’m planning to switch to Bell HDTV.  What can you offer to keep me?”

“Free HD PVR rental for 2 years and $10 monthly credit for 1 year?  Sold.”

Feel free to use this template to save yourself $718 like we just did!

October 6, 2008 - 10:40 am

Chris - Nice! That’s an awesome deal.. the Bell HD PVR is sweet too. Light years beyond the piece of crap that Rogers is still flogging.

October 6, 2008 - 11:43 am

Dan - Hey Chris,

Actually, it was Rogers that bribed us to stay, so no slick dual tuner PVR for us.

Hopefully we can swap it out when Rogers refreshes their hardware offering …

October 8, 2008 - 1:11 pm

Chris - Hahahaha.. yeah, i realized that after I posted the comment. Ooops. Disregard most things I say.. none too bright over here.

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